How do I update my IP restrictions?

If you are utilizing Journey’s HUB Timeclock and would like to restrict access to a specific IP address, you can do so by following the steps outlined below. An IP address is a string of numbers that identifies the computer you are accessing the internet from. You can enter this number into your HUB timeclock so it is specific to your office, or multiple offices with multiple IP addresses; so your employees will only be allowed to access their timeclock from the specified IP address(es). Please be aware however that IP addresses are not always the most accurate when it comes to location stamping. It should not be used in the same regards as a GPS location stamp for example, especially if you are concerned about employee timeclock abuse. Note: The timeclock can only recognize IPv4 addresses, so if you enter in an IPv6 or other format, it will not be recognized and may lock your employees out of clocking in/out.

1. Begin by obtaining your IP address. You can do this by Googling “What is my IP address?” You will know it is an IPv4 if it is in a decimal format similar to 123.45.678.9. If your first search result has semicolons, letters, or it is exceptionally long, this is not in an IPv4 format. You can typically scroll down a bit to find the IPv4 conversion if the first search result is in a different format.

2. After you have your IPv4 address, begin by logging into your HUB account. Click on your “Admin” tab once you are logged in.

3. From your Admin screen, click on “Time Entry Rules.”

4. In the Time Entry Rules, click on “Input Rules.”

5. Within the Input rules window, scroll down until you see the “IP Restriction” Section.

6. Type in your IPv4 address and click the green “+” symbol to add the IP address. You will see a message appear at the top of your screen letting you know the IP address has been successfully added. If you need to add multiple IP addresses, just repeat this process as needed. If you need to update your IP address, click the red “x” next to the IP address to delete it, and re-add the updated IP.