Journey Payroll & HR
Humanizing the Workplace
There is nothing ordinary about Journey Payroll & HR — our growth, industry accolades, or our enviable client retention rate. At Journey, we don’t just follow best practices; we create them. We’d rather be the best customer service organization that does payroll, instead of a payroll company that includes customer service. We are also a company that values and embraces technology, innovation, and change. When you take the best service, and you add the best technology, you create the best journey.
Our goal to stay one of the best customer service companies will always stay at the forefront of our decisions. While Journey will continue striving for the best technology and value, we believe this is worthless without the Journey level of service!
We will be knowledgeable, we will be positive, and if the client asks us to go one step, we will go two steps. As we grew, we added more and more offerings to win competitive deals based on the fact that businesses want the best of both worlds: service and ease of technology. Both of these pieces are a work in progress, and they always will be. We constantly have over 98% retention, but nobody is okay with losing 2% of our clients. It happens. We understand that human error happens. But being part of the Journey family means caring for our clients, their employees, and for your teammates.
- Client Retention
- Locally Owned
- Days committed to you
Your success is our success.
The foundation of our success is taking care of our clients.
- Our Software
- We have internal teams to work with our proprietary software, along with working with partner software that is tightly integrated, to ensure you have the best tools in your toolkit for your team.
- Our Service
- Our clients are known by their name and company, not by a number. We have processes in place to create an experience we can replicate for every client, no matter the size or location of your business.
- Our Value to You
- Journey’s unique model allows our clients to experience the best of the best, while working with a locally owned team that is heavily invested in your success.
- Our Security
- Service, technology and value matter, but they are worthless without top of the line security and protection. We have measures in place to protect your information and ours.
Lina Freed becoming an Owner and President of Payroll Operations!
Lina has mastered the dynamic duo of working hard and smart. In the payroll world, deadlines are real, and accuracy is imperative. Lina has earned a reputation for her willingness to turn on . . .
Sonni Leatherwood becoming an owner of Journey Payroll & HR in Beaverton, OR!
Sonni is a self-described Oregonian. Her payroll career started in bookkeeping, as she reconciled transactions for a handful of different companies. While she was overseeing a group of more than 20 people, a . . .
Chris Augusto to Join Journey Payroll & HR as Chief Marketing Officer!
Journey is excited to welcome Journey’s new CMO Chris Augusto! Chris is a Colorado native, born and raised just outside Denver. He earned his marketing degree from Colorado State University, and currently lives . . .
Darcey Dearden, becoming an owner of Journey Payroll & HR’s newest location in Beaverton, OR!
Darcey Dearden began her payroll career right out of high school, manually processing payroll for several small businesses. Before long, she was working for Paychex in SoCal, where she spent 12 years with . . .
Journey Forward into 2020
Please click here to RSVP: JourneyPayroll.com/2019event Journey in Colorado announces upcoming annual motivational and educational event, Journey Forward into 2020! Journey Payroll & HR, a full-service payroll and tax management company, is announcing . . .
New shareholder, Audra Sandage, promoted to Vice President
Journey promotes from within and brings their best in service, technology, and value to the West coast. Journey Payroll & HR in California happily announces Audra Sandage as a shareholder and the new . . .