Training new employees is a daunting task in most instances. However, there are some things you can do to not only make the process less stressful, but more efficient as well. If you properly train your new hires, you’ll find the many benefits that accompany it.
Training new employees the right way makes benefits your company by making them more efficient and prepared. Not only this, but proper training also helps new employees stay engaged and committed to your company’s mission. In this article, we’ll go over training new employees in six easy steps. First, let’s review the impacts of poor training, so we understand how important training new employees is.
The Impacts/Effects Of Poor Employee Training
Good training is crucial for employee’s success down the road. So naturally, bad training can be detrimental for employers and business overall. If employees don’t receive the right training for the job, they’re not only less efficient from the start, they’re less likely to stick around. On top of this, all of these things can affect the rest of your team, dragging down productivity overall.
Poor training can lead to:
- Low production rates across the board
- An unsafe work environment (depending on your industry)
- Unhappy/lost customers
- High turnover rate
Overall, poor training is just downright expensive for businesses. Aside from how scary unsafe work environments are, they can also cost businesses a fortune. According to OSHA, in 2015, non-fatal workplace injuries cost employers around 1 billion dollars each week in worker’s comp. This alone is motivation enough to properly train new employees!
Take into account the money lost to unhappy employees at inefficient or unacceptable practices, and it’s easy to understand why training is so crucial. Now that you understand how cost-effective and important training new employees is, let’s jump into our step-by-step process.
Steps For Training New Employees Efficiently
While training new employees certainly isn’t an easy task – it can be significantly less stressful and more efficient. As the old adage goes, work smarter, not harder! If you follow our steps outlined below, you’ll find yourself enjoying the training process and having wonderfully prepared new employees.
So continue reading to learn how to train new hires in six easy-to-follow steps. Let’s start with the first on our steps for training new hires – early preparation.
First off, being prepared is a good idea for most tasks, but this is especially true when training new employees. Think about the experience from your new hire’s perspective. Aside from the interview, this is your employee’s first real impression of working with you. How would you judge your new hire training process as a first impression? Make your first impression a great one!
Have your new hire process timed and planned out for each of your employee’s first days and weeks. Think about when you enter situations you’re unsure of – like that first day of college classes. It’s likely that you weren’t able to really focus on the task at hand because of nerves. Well, the same is true of an employee’s first day. Reach out to them before their first day with information that will make them arrive prepared, de-stressed, and ready to learn.
Send New hires an email before their first day with info like:
- Where to show up on their first day and who to ask for (and that person’s contact info)
- A quick overview of what
- A parking lot map/instructions if necessary
- The dress code information
- Nearby coffee and lunch places
- Calendar with upcoming meetings, training, and check-ins
If you do all of this, both you and your new employee will feel much calmer and prepared from day one. Speaking of preparing early, let’s get into our next step for training new employees, new hire paperwork and electronic documents.
New Hire Paperwork & Electronic Documents
The first day of work should include reviewing company policies, handbooks, mission statements, and any other important electronic documents. Have your new hire process timed and planned out for each of your employee’s first days. There can be a lot of lost productivity during the employee training process. To combat this, make sure your training is as streamlined as possible.
Paperless onboarding is a great way to have all necessary paperwork ready for your new hire, whether their first day is in-office or at home. Journey’s paperless onboarding is not only free for all clients, but clients also have the ability to upload their own electronic documents. This means everything is readily available in an easily accessible place, without shuffling around stacks of paperwork. Talk about a great first impression to your new employees!
Making new hire paperwork, policies, and handbooks available immediately is a great way to ensure your new hire training starts off on the right foot. From here, businesses just have to keep the new employee on course. This brings us to our next step in the process, bringing on the welcome wagon!
Involve More Than One Team Member
When training new employees, include additional team members rather than one, designated “trainer.” Depending on the position level, you could assign mentors as well. This helps new employees draw knowledge from multiple experience levels and sources. This also combats the lost productivity that can occur to those employees doing the bulk of the training.
Make sure top employees are comfortable with training, assisting on programs, answering common questions, etc. Along with making more knowledge and experience available to your new hires, it’s also a great way to build team rapport with them. Lost productivity can happen due to a lack of communication – which can be an issue for new employees, especially if they don’t feel comfortable.
Having a team training process can speed up the bonding process by creating an opportunity for daily engagement early on. It also helps distribute the weight of training among employees. This helps the entire team keep pace and positivity while training new hires. Now that we’ve covered how a team can help raise a great employee, let’s jump into the next step on our list.
During the process of training new employees, remember to check-in frequently with your new hires and trainers. Make sure new employees have what they need, including something to jot down questions on while they’re going through their paperwork and other new hire readings.
Many employees feel uncomfortable asking questions. This is especially true for new employees, so in this instance, it’s okay to give them a nudge. You should also check in with the trainers to ensure everything is on track and keeping pace. Get their feedback on how the new hire is doing too. When appropriate, share this feedback with the new employee.
One way to help employees improve throughout the length of their employment is by conducting reviews and giving feedback. Don’t be afraid to let them know how they’re doing early on. It’ll help them grow and adapt and reach their productivity potential faster. In this blog article, we address how to properly write an employee review.
Let’s jump to the next item on our steps for training new hires – the importance of a new hire checklist.
Have a New Hire Checklist
Part of successful employee training is consistency. Businesses need to ensure there is the same flow and experience for each new employee. The easiest way to do this is by having a new hire checklist available to new hires, their direct manager, and anyone else involved in training completion.
If you don’t have a checklist readily available, here is a checklist available from Betterteam.com. If you’d like your own checklist, you can always start with a standard one and add/improve upon it as you learn from your training.
Some basic items you can include on your checklist:
- Get all necessary paperwork to HR
- Review the schedule and timesheets
- Duties, policies, and procedures
- Team introductions
- Prepare/let them prepare their workspace
- Review employee performance reviews & timeframes
- Hands-on training schedule(s)
Your checklist can always evolve and grow as you see fit. The more new hires you train, the better your checklist will become. This brings us to the final step for training new employees – reviews.
Get Employee Reviews of Training
The sixth and final of our steps for training new employees is asking for feedback. If you’re not sure about the success of your new hire training program, don’t hesitate to ask!
After all, who better to ask about your process than the employees who just went through it. It’s always a good idea to include an anonymous review option, for those who have feedback they’d feel uncomfortable sharing in person. This way, you know you have as many participants as possible and can easily adjust according to the feedback.
Here are some questions to ask about your training process:
- Did you feel equally engaged during training?
- How did you feel about your trainer’s knowledge?
- Was training well-organized and easy-to-follow?
- Did you get all of your questions answered in a timely manner?
- Do you feel fully prepared and comfortable handling your duties and tasks?
Now Start Training!
This brings us to the end of our steps for training new employees. Hopefully, you’ve picked up some additional tips for your new hire training process. Remember, the benefits of properly training all new hires greatly outweigh the time it takes to readjust your training process. Hopefully, with the help of our list, your company can hire and train at your best rate yet.